1. What happens if my business name is unavailable?
We check the availability of business names with CAC in real-time.
If your name is unavailable, please revise your selection and try other options.
Make sure to choose names that follow CAC guidelines (avoid prohibited or reserved names).
2. How can I check the status of my business registration?
Navigate to the "Submitted Applications" section under Business Registration to track the real-time status of your application.
3. Can I register multiple businesses through the Kuda Business app?
Yes, you can register multiple business names under your Kuda Business account.
Follow the same registration process for each business.
Each registration will appear under "Submitted Applications," and completed documents will be in the “Completed Applications” section once available.
4. What should I do if I didn’t receive a TIN after registering my business?
Check the "Submitted Applications" section to verify the status of your registration.
If the registration shows as "Completed," the TIN should have been issued.
If no TIN is visible, please send us an in-app message so we can help.
5. What should I do if my payment for business registration fails?
Check if your account was debited.
If it was debited but the process failed, please send us an in-app message so we can help.
If it was not debited, please retry the payment using the app.
Ensure your internet connection is stable or try a different payment method if necessary.
6. How long does it take to receive my CAC documents after registration?
Typically, it takes between 10-12 business days to receive your CAC documents, depending on CAC's processing time.
7. Can I change my business name after submitting the application?
No, once the registration is submitted, you cannot change the business name. You'll need to restart the process with a new application if you wish to change it.
8. Where can I find my Tax Identification Number (TIN) after registering?
You can find your TIN in the “Completed Applications” section of the app once the registration is successfully processed.
9. What should I do if my business registration application is queried by CAC?
If your application is queried, we'll notify you of the issue.
You can provide the required information or corrections through the app to resolve the query.
10. Can I register a partnership business on the Kuda Business app?
Yes, you can register both Sole Proprietorships and Partnership businesses through the app. Just select the appropriate option during registration.