To get your Kuda Business account approved and active, you'll need to complete a Know Your Business (KYB) process. This includes verifying your business address. Here's how to do it right the first time:

You can begin by understanding the full registration process before proceeding to the Know Your Business (KYB) verification.

Step-by-Step Guide to Creating a Kuda Business Account

Access the Registration Portal:
- Visit business.kuda.com/get-started or download the Kuda Business App from the Playstore or Appstore.
Link Your Personal Kuda Account (Optional):
- If prompted, select 'Yes, I Do' to link your personal Kuda account to streamline your profiles.
Set Up Your Credentials:
- Click on "Get an Account," continue with your email, and follow the steps to set up your credentials, including email, password, and OTP verification.
Provide Personal Details:
- Complete the 'About Yourself' form. Ensure that all information matches your official documents for smooth verification.
- Enter an unlinked phone number and validate it with the OTP sent to your device.
- Provide your Bank Verification Number (BVN).
Verify Identity:
- Upload a live selfie and both the front and back of a valid ID.
Add Business Information:
- Fill in the 'More About Your Business' form with accurate information about your business.
- Accept the disclaimers to proceed.
Finalize Registration:
- Complete all steps to successfully register and begin using your Kuda Business account.

Document requirements

The documents you provide must:

Include your submitted operating address
Be under your company legal/trading name
Be dated within the last 3 months

Accepted Documents for Proof of Address

We accept any of these documents as proof of address:

Utility Bills: Electricity, water, or waste bill not older than 6 months.
Bank Statement: A stamped account statement from a commercial bank.
Tax Documents: Tax assessment, tax clearance certificates, or remittance receipts.
Rental Agreement or Receipt: A current-year rental agreement or tenancy receipt including both your name and address.
Co-Working Space Documentation: Three consecutive invoices or a contract showing the operating address and are valid on the current date, if issued in the last 6 months.
Sworn Affidavits or Other Notarized Proof: Legal or official evidence like notarized copies, estate documents issued by an established property manager.

Quick tip: Generate a proof of address online

You can quickly generate a valid utility bill through services like Buypower.ng. Here's how:

Sign up or log in to www.buypower.ng
Purchase electricity units for your prepaid meter
Generate the receipt

This receipt can serve as a valid proof of your business address.

Instructions to Upload Proof of Address

To upload proof of address for your Kuda Business account verification, follow these steps:

Access Your Dashboard:

Navigate to your dashboard within the Kuda Business application.

2. Enter Your Business Address:

Click on the signatory section and input your business address accurately.

3. Upload Documents:

Upload one of the acceptable documents listed above as your proof of address.
Ensure your uploaded document is clear, legible, and adheres to the requirements (e.g., utility bill not older than 6 months).

4. Submit for Review:

Wait for the confirmation that your documents have been reviewed and approved. - Combine multiple document files into a single PDF before uploading to prevent processing errors.
Ensure that your email linked to personal accounts matches your business account email for consistency.

Remember:

Make sure all document copies are clear and legible
If we reject your proof of address, sign in at business.kuda.com, enter your correct business address, then upload a new proof of address
Ensure the address displayed on the document matches the business address entered during your account application process. - Rejected applications may often result from unclear documents—ensure all uploads are in a single PDF file.
The CAC status report must include all proprietors; merge it into your proof submission if needed.
If your utility bill doesn’t list your address, manually add it in an empty space before uploading.
Ensure all details align with official documentation accurately.

Need help? Reach out to our support team through the Kuda app or email us at [email protected]. Troubleshooting Your Application

Once you've reuploaded your documents, notify Kuda Business support to ensure further checks and processing.

Common Reasons for Application Rejection

A recurring issue involves rejection of CAC Registration Forms due to incomplete uploads. Ensure both business page and proprietors page are merged and uploaded as a single PDF document.

Unclear or Incomplete Documents:
- Ensure all required uploads include recent documentation, e.g., utility bills within six months.
- Always use a single PDF file to enhance clarity and submission accuracy.
Missing Complete CAC Status Report:
- Merge the CAC status showing all business proprietors into a single file and resubmit.
Incorrect Business Profile Information:
- Use the same email across Kuda profiles to prevent verification mismatches.

Steps to Resolve the Issues

Verify uploaded files meet stated requirements.
Ensure your business profile and email service for personal and business accounts match during registration.
Re-submit accurately formatted documentation through Kuda's Business Dashboard. Visit specified remove errors. If you continue to encounter issues with your application, visit the Kuda Business portal to review your details or contact support for assistance.

Verifying your business address