To get your Kuda Business account approved and active, you'll need to complete a Know Your Business (KYB) process. This includes verifying your business address in-app. Here's how to do it right the first time:
You can begin by understanding the full registration process before proceeding to the Know Your Business (KYB) verification. Additionally, depending on your business location, a physical verification might be required as part of the KYB process. This step will be communicated in advance by Kuda Business if applicable.
Additionally, Kuda Business employs an automated system using OKHi that uses your device's location to verify your physical presence at the provided address, ensuring compliance with regulatory requirements.
Step-by-Step Guide to Creating a Kuda Business Account
Access the Registration Portal:
Visit business.kuda.com/get-started or download the Kuda Business App from the Playstore or Appstore.
Link Your Personal Kuda Account (Optional):
If prompted, select “Yes, I Do” to link your personal Kuda account to streamline your profiles.
Set Up Your Credentials:
Click on “Get an Account,” continue with your email, and follow the steps to set up your credentials, including email, password, and OTP verification.
Provide Personal Details:
Complete the “About Yourself” form. Ensure that all information matches your official documents for smooth verification.
Enter an unlinked phone number and validate it with the OTP sent to your device.
Provide your Bank Verification Number (BVN).
Verify Identity:
Upload a live selfie and both the front and back of a valid ID.
Add Business Information:
Fill in the “More About Your Business” form with accurate information about your business.
Accept the disclaimers to proceed.
Finalize Registration:
Complete all steps to successfully register and begin using your Kuda Business account.
Document requirements (Address verification)
For address verification, the address details you submit must be accurate and consistent. Follow the in-app prompts for what’s required.
Instructions to complete address verification (OkHi)
To complete address verification for your Kuda Business KYB, follow these steps:
Access your dashboard
Navigate to your dashboard within the Kuda Business application.
Enter your business address
Input your business address accurately (and any other address details requested).
Complete address verification
Follow the steps in the Kuda Business mobile app to verify your address.
If location permissions are requested, enable them so the system can confirm your physical presence at the stated address.
Submit/wait for the outcome
Follow the in-app guidance until you get confirmation that your address verification has been completed successfully.
Remember:
Address verification is completed in app via OkHi (not by uploading utility bills as proof of address).
Ensure the address you enter matches your actual location and any required business details.
If your address verification is unsuccessful, follow the in-app prompts to retry or to proceed with the next supported step.
Location Permission Issues
Problem: Location permissions are disabled, preventing the system from verifying your physical presence.
Resolution:
Enable location permissions for the Kuda Business app in your device settings.
Ensure precise location services are turned on during the verification process.
Need help?
Reach out to our support team through the Kuda app or email us at [email protected].
Note: The address verification process is fully automated and cannot be manually restarted or overridden by Kuda Business support.