To get your Kuda Business account approved and active, you'll need to complete a Know Your Business (KYB) process. This includes verifying your business address. Here's how to do it right the first time:
Document requirements
The documents you provide must:
Include your submitted operating address
Be under your company legal/trading name
Be dated within the last 3 months
Accepted Documents for Proof of Address
We accept any of these documents as proof of address:
Utility Bills: Electricity, water, or waste bill not older than 6 months.
Bank Statement: A stamped account statement from a commercial bank.
Tax Documents: Tax assessment, tax clearance certificates, or remittance receipts.
Rental Agreement or Receipt: A current-year rental agreement or tenancy receipt including both your name and address.
Co-Working Space Documentation: Three consecutive invoices or a contract showing the operating address and are valid on the current date, if issued in the last 6 months.
Sworn Affidavits or Other Notarized Proof: Legal or official evidence like notarized copies, estate documents issued by an established property manager.
Quick tip: Generate a proof of address online
You can quickly generate a valid utility bill through services like Buypower.ng. Here's how:
Sign up or log in to www.buypower.ng
Purchase electricity units for your prepaid meter
Generate the receipt
This receipt can serve as a valid proof of your business address.
Instructions to Upload Proof of Address
To upload proof of address for your Kuda Business account verification, follow these steps:
Access Your Dashboard:
Navigate to your dashboard within the Kuda Business application.
Enter Your Business Address:
Click on the signatory section and input your business address accurately.
Upload Documents:
Upload one of the acceptable documents listed above as your proof of address.
Ensure your uploaded document is clear, legible, and adheres to the requirements (e.g., utility bill not older than 6 months).
Submit for Review:
Wait for the confirmation that your documents have been reviewed and approved.- Combine multiple document files into a single PDF before uploading to prevent processing errors.
Ensure that your email linked to personal accounts matches your business account email for consistency.
Remember:
Make sure all document copies are clear and legible
If we reject your proof of address, sign in at business.kuda.com, enter your correct business address, then upload a new proof of address
Ensure the address displayed on the document matches the business address entered during your account application process.- Rejected applications may often result from unclear documents—ensure all uploads are in a single PDF file.
The CAC status report must include all proprietors; merge it into your proof submission if needed.
Need help? Reach out to our support team through the Kuda app or email us at [email protected]. Troubleshooting Your Application
Common Reasons for Application Rejection
Unclear or Incomplete Documents:
Ensure all required uploads include recent documentation, e.g., utility bills within six months.
Always use a single PDF file to enhance clarity and submission accuracy.
Missing Complete CAC Status Report:
Merge the CAC status showing all business proprietors into a single file and resubmit.
Incorrect Business Profile Information:
Use the same email across Kuda profiles to prevent verification mismatches.
Steps to Resolve the Issues
Verify uploaded files meet stated requirements.
Ensure your business profile and email service for personal and business accounts match during registration.
Re-submit accurately formatted documentation through Kuda's Business Dashboard. Visit specified remove errors.If you continue to encounter issues with your application, visit the Kuda Business portal to review your details or contact support for assistance.
Related Topics
Troubleshooting uploading issues
Guidelines for identity verification documents
How to update your Kuda account email address
Verifying and linking personal accounts to business profiles
Understanding CAC status reports for business accounts