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How to report a failed transaction
How to report a failed transaction
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Written by Nosa O
Updated over 3 months ago

If you need to query a particular transaction:

  1. Open your Kuda Business app

  2. On your dashboard, find and tap the transaction in question

  3. Tap "Report this transaction"

  4. Our system will automatically log your report

  5. Wait for a response from our team

We prioritize transaction reports and aim to respond within one business day.

Remember, our support team is here to help your business succeed. Don't hesitate to reach out if you need assistance with your Kuda Business account!

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