Ever wished you could accept payments without the fuss of POS machines? Well, your wish just came true with Kuda's Virtual POS! Let's dive into everything you need to know about this game-changing feature.
What's a Virtual POS, anyway?
Think of it as a smart account number for your business. It's a dedicated number you can assign to a store or even specific staff members. Every time a customer pays, your team gets an instant heads-up. It's like having a super-efficient payment system without any bulky hardware!
Why you'll love it:
Lightning-fast: Payments happen in a blink.
Simple as pie: No machines to fiddle with.
Grows with you: Create as many accounts as your business needs.
Keeps things private: Your staff only see payment alerts, not your entire business balance.
How it works:
Create unique account numbers for your team (cashiers, delivery riders, you name it).
When a customer pays, your staff gets an instant message.
That's it! No waiting, no hardware hiccups.
Now, let's tackle some burning questions:
How many Virtual POS terminals can I create?
As many as you need! The sky's the limit when it comes to growing your business.
Which payment channels does it support?
For now, it's all about transfers. But hey, that's still super convenient!
Can I customise my Virtual POS poster?
Not yet, but don't worry. The poster we provide has all the info your customers need to pay you quickly, including your account details in big, bold letters.
Can I get a Physical POS too?
Absolutely! Just follow the steps to order a physical POS, and you're all set.
Will my sales agents see my total business earnings?
Nope, they'll only see the transactions for their specific assigned account. Your overall business finances stay private.
Any other ways to get notifications besides SMS?
You bet! As the admin, you can set up email notifications too.
Can I change the SMS number for a Virtual POS?
Yes, you can! As the admin, you're in control and can change it anytime.
As the business owner, will I get notifications too?
Of course! You'll get alerts on your Kuda Business app, plus you can check how each Virtual POS is performing in real-time on your POS dashboard.
Can I delete a Virtual POS?
Not directly from the app, but our customer support team can help you out with that. Just give them a shout!
How much does it cost?
Here's the best part - it's 100% free! Just request one from your POS Dashboard and follow the steps.
How do I activate my Virtual POS?
To request a Virtual POS;
Open the Kuda Business App or visit business.kuda.com
Sign in with your Login details.
Select POS and choose Virtual POS
Select Continue
Fill in your Name of POS, Email Address and Phone Number.
This Virtual POS name will have this format; Kuda Business Name - POS Name.
You can view all Virtual POS created from your POS Dashboard