Skip to main content
All CollectionsPayments
Sending money with Kuda Business: How It Works
Sending money with Kuda Business: How It Works
N
Written by Nosa O
Updated over 3 months ago

Transferring money with your Kuda Business account is quick and easy. Here's what you need to know about sending money to any bank in Nigeria or other Kuda users:

  1. Start your transfer • Open your Kuda Business app • Tap "Send Money" • Enter the recipient's details and amount

  2. Behind the scenes • We send your transfer request to NIBSS (Nigerian Interbank Settlement Scheme) • NIBSS processes the transfer between banks

  3. Transfer confirmation • You'll get a notification once the transfer is complete • The money should appear in the recipient's account immediately

If something goes wrong:

  • Failed transfers are automatically reversed to your account

  • This usually happens within minutes

In rare cases:

  • If we don't get a clear response from NIBSS, we'll try to complete or reverse the transfer for up to 2 hours

  • After 2 hours, if the transfer isn't resolved, it'll be queued for manual reversal

Need help with a transfer?

  • Go to your transaction history

  • Find the transfer in question

  • Tap "Report This Transaction"

  • Or send us a message through the app

Remember:

  • Always double-check recipient details before sending

  • Keep your app updated for the smoothest experience

We're working hard to make every transfer quick, safe, and hassle-free for your business.

Did this answer your question?