If you're seeing a message that your BVN is already linked to an existing profile, here's how to fix it:
1. Visit business.kuda.com/get-started
2. When asked "Do You Have a Personal Kuda Account?", select "Yes, I Do"
3. Follow the steps to link your new business account to your existing profile
What's happening behind the scenes?
Think of your Kuda profile like your identity card at work. Just as you can't have two different identity cards for the same workplace, your BVN can only be connected to one profile at Kuda.
Here's how our system works:
Your BVN is linked to one profile (your digital identity with us)
Your profile can have multiple accounts:
One personal account
As many business accounts as you need
Each with its own account number and email address
When you try to create a new account with your BVN, our system notices that this BVN already has a home with us. That's why you're seeing the error message.
How our account system works
Your Profile: This is your identity with Kuda, identified by your BVN
Your Accounts: These are the different services you can have under your profile (personal, business)