At Kuda, we're committed to providing excellent support for our business customers. Here are the main ways to reach us:
In-app chat: The quickest and easiest option
Email: For detailed inquiries
Phone: For urgent matters during business hours
Physical office: For in-person assistance
Read on to learn more about each support option.
Using the In-App Chat for Instant Support
The fastest way to get help is through our in-app chat:
Open your Kuda Business app
Tap "More" at the bottom of your dashboard
Select "Contact Us"
Type your message and send
Our team will respond as quickly as possible. This method is ideal for quick questions and general support.
Contacting Kuda Business Support via Email
For more complex issues or if you need to send documents:
Email us at [email protected]
Include your Kuda Business account number in the email
Provide a clear description of your issue or question
We aim to respond to all emails within 24 hours on business days.
Phone Support for Urgent Matters
If you need immediate assistance during business hours:
Call 0700022555832
Available Monday to Friday, 8:00 am to 5:00 pm
Have your account details ready for faster service
Note: This line may experience high call volumes during peak hours.
Visiting the Kuda Office
For face-to-face support or to drop off documents:
Address: 1-11 Commercial Avenue, Beside The E-Centre, Sabo, Yaba, Lagos
Business hours: Monday to Friday, 9:00 am to 5:00 pm
Bring valid ID and your Kuda Business account details
It's best to call ahead to ensure the right team member is available to assist you.