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Setting Up Passkeys on Kuda Business

Setting Up Passkeys on Kuda Business

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Written by Nosa O
Updated over 2 weeks ago

This comprehensive guide will walk you through the process of setting up and using passkeys on your Kuda Business account. Passkeys provide a more secure and convenient way to access your business finances without the vulnerabilities associated with traditional passwords.

Before You Begin

Before setting up passkeys on your Kuda Business account, ensure you have:

Requirements Checklist

  • Updated Kuda Business App: Ensure you're using the latest version of the Kuda Business app from the App Store (iOS) or Google Play Store (Android).

  • Compatible Device: Confirm your device meets the minimum requirements:

    • iOS devices: iPhone or iPad running iOS 16 or later

    • Android devices: Smartphone or tablet running Android 9 or higher

  • Biometric Features Enabled: Ensure your device's biometric features (fingerprint, Face ID, or facial recognition) are set up and working properly.

  • Cloud Services Configured: For multi-device synchronization:

    • iOS users: iCloud Keychain should be enabled

    • Android users: Google Password Manager should be active

Ensuring Device Compatibility

If you're unsure whether your device supports passkeys, you can check by:

  1. iOS Devices: Go to Settings > Face ID & Passcode (or Touch ID & Passcode) to confirm biometric authentication is available.

  2. Android Devices: Go to Settings > Security > Biometric security (or similar, depending on your device) to verify biometric features are available.

Preparing Your Account

Before setting up passkeys, it's recommended to:

  1. Ensure you have access to the email address associated with your Kuda Business account

  2. Have your current login credentials ready (you'll need them one last time)

  3. Make sure you have a stable internet connection for the initial setup

Setting Up Passkeys on Android Devices

Follow these step-by-step instructions to set up passkeys on your Android device:

Step 1: Access the Kuda Business App

  1. Open the Kuda Business app on your Android device

  2. If you're already logged in, log out by tapping on your profile icon, then "Log Out"

  3. On the login screen, enter the email address associated with your account

Step 2: Create Your Passkey

  1. After entering your email, you'll see an option to "Create A Passkey"

  2. Tap on this option to begin the passkey creation process

  3. The app will display information about passkeys and their benefits

  4. Tap "Continue" to proceed

Step 3: Choose Your Authentication Method

  1. You'll be prompted to select "Use Biometrics or Device Screen Lock"

  2. Depending on your device, this may include:

    • Fingerprint recognition

    • Facial recognition

    • Device PIN

Step 4: Verify Your Identity

  1. Complete the authentication process using your selected method

  2. Hold your finger on the fingerprint sensor, look at the camera for facial recognition, or enter your device PIN

  3. This verification confirms it's really you creating the passkey

Step 5: Confirm Successful Setup

  1. Once verified, you'll see a confirmation screen indicating your passkey has been created

  2. Your passkey is now securely stored in your Google Password Manager

  3. You'll be automatically logged into your Kuda Business account

Troubleshooting Android Setup Issues

If you encounter problems during setup:

  • Biometrics Not Working: Ensure your fingerprint or facial recognition is properly set up in your device settings

  • App Crashes: Update to the latest version of the Kuda Business app and try again

  • "Device Not Supported" Error: Your device may not meet the minimum requirements; contact Kuda Business support for alternative login options

Setting Up Passkeys on iOS Devices

Follow these steps to set up passkeys on your iPhone or iPad:

Step 1: Access the Kuda Business App

  1. Open the Kuda Business app on your iOS device

  2. If you're already logged in, log out by tapping on your profile icon, then "Log Out"

  3. On the login screen, enter the email address associated with your account

Step 2: Create Your Passkey

  1. After entering your email, tap on the "Create A Passkey" option

  2. The app will provide information about passkeys and their benefits

  3. Tap "Continue" to proceed with setup

Step 3: Choose Your Authentication Method

  1. You'll be prompted to select "Use Face ID" or "Use Touch ID" depending on your device

  2. This will be your primary method for authenticating with your passkey

Step 4: Verify Your Identity

  1. When prompted, authenticate using Face ID or Touch ID

  2. Look at your device for Face ID or place your finger on the Touch ID sensor

  3. This verification confirms it's really you creating the passkey

Step 5: Confirm Successful Setup

  1. After successful verification, you'll see a confirmation screen

  2. Your passkey is now created and securely saved in your iCloud Keychain

  3. You'll be automatically logged into your Kuda Business account

Enabling iCloud Keychain for Passkeys

For your passkeys to sync across your Apple devices, ensure iCloud Keychain is enabled:

  1. Go to Settings on your iOS device

  2. Tap on your Apple ID at the top of the screen

  3. Select "iCloud"

  4. Scroll down and tap "Keychain"

  5. Toggle iCloud Keychain to ON

  6. Follow the prompts to complete the setup

Troubleshooting iOS Setup Issues

If you encounter problems during setup:

  • Face ID/Touch ID Not Working: Verify your biometric authentication is properly set up in Settings

  • iCloud Keychain Issues: Ensure you're signed in to the same Apple ID across all devices

  • iOS 17 Specific Issues: Some users on iOS 17 may need to update to the latest iOS version to resolve compatibility issues

Adding Passkeys to Additional Devices

Once you've set up a passkey on your primary device, you can add passkeys to additional devices for convenient access to your Kuda Business account.

Adding a Passkey to Another Device in the Same Ecosystem

If you're adding a passkey to another device using the same operating system (e.g., another Android device or another iOS device):

  1. Download and open the Kuda Business app on the new device

  2. Enter your email address on the login screen

  3. If your passkey is synced via Google Password Manager or iCloud Keychain, it should be automatically detected

  4. Verify your identity using biometrics or your device PIN

  5. You'll be logged in, and the passkey will be available on this device

Cross-Platform Setup (Android to iOS)

To set up a passkey on an iOS device when your existing passkey is on Android:

  1. Download the Kuda Business app on your new iOS device

  2. Enter your email address on the login screen

  3. Select "Sign in with Another Device"

  4. A QR code will be displayed on your iOS device

  5. On your Android device, use the Kuda Business app to scan this QR code

  6. Authenticate on your Android device using your existing passkey

  7. Once authenticated, you'll be signed in on your iOS device

  8. Follow the prompts to create a new passkey on your iOS device

Cross-Platform Setup (iOS to Android)

To set up a passkey on an Android device when your existing passkey is on iOS:

  1. Download the Kuda Business app on your new Android device

  2. Enter your email address on the login screen

  3. Select "Sign in with Another Device"

  4. A QR code will be displayed on your Android device

  5. On your iOS device, use the Kuda Business app to scan this QR code

  6. Authenticate on your iOS device using Face ID or Touch ID

  7. Once authenticated, you'll be signed in on your Android device

  8. Follow the prompts to create a new passkey on your Android device

Setting Up Passkeys for Web Access

You can also use passkeys to securely access your Kuda Business account through a web browser at business.kuda.com.

Creating a Passkey for Web Access

  1. Visit business.kuda.com in your web browser

  2. Enter your email address

  3. If you already have a passkey on a mobile device, select "Sign in with a passkey from another device"

  4. A QR code will be displayed on the screen

  5. Use your mobile device's camera to scan the QR code

  6. Authenticate on your mobile device using biometrics or your device PIN

  7. You'll be signed in to your Kuda Business account on the web

Adding a Web Passkey to Your Mobile Device

If you've created a passkey on the web and want to use it on your mobile device:

  1. Go to business.kuda.com and sign in with your email and existing passkey

  2. On the dashboard, navigate to More > Security > Passkeys

  3. Click "Add Passkey" and choose "Use Another Device"

  4. Select the device where you want to save the passkey

  5. Scan the QR code with that device's camera

  6. The passkey will be created and saved on your mobile device

Best Practices for Passkey Setup

To ensure the most secure and convenient experience with your Kuda Business passkeys:

Security Recommendations

  • Never Delete Your Passkey: Deleting your passkey will make it very difficult to sign in to your Kuda Business account

  • Keep Your Device Updated: Regularly update your device's operating system and the Kuda Business app

  • Protect Your Device: Use a strong device PIN and keep your device physically secure

  • Set Up Multiple Devices: When possible, set up passkeys on multiple devices as a backup

Convenience Tips

  • Enable Cloud Syncing: Make sure iCloud Keychain or Google Password Manager syncing is enabled for seamless multi-device access

  • Test Your Passkey: After setup, log out and log back in to ensure your passkey works properly

  • Familiarize Yourself with QR Login: Practice using the QR code login method for web access

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