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Bank Statement Requests with Team Banking

Explains what happens after a Team Banking bank statement request—who gets the statement email, who gets the notification, and what to do if you can’t find it.

Written by Nosa O
Updated today

Who this is for

  • Kuda Business customers using Team Banking

  • Business admins/owners who want visibility into statement requests

  • Team members (e.g., accountants) who request statements

How it works

1) Request a statement

  1. Open Kuda Business

  2. Go to Statements

  3. Choose the account (if you have multiple)

  4. Pick your statement period (start and end date)

  5. Choose your format (PDF or Excel)

  6. Submit the request

2) What emails you’ll receive

After you request a statement, two emails are sent automatically:

A. Email to the requester (statement attached)

  • You’ll receive the statement in your inbox as an attachment.

B. Email to the business email (notification only)

  • Subject: Bank Statement Request Notification

  • Contains details like:

    • Who requested the statement

    • The statement period

What to expect (important notes)

  • The business email does not receive the statement attachment — it gets a notification only.

  • If you don’t see the statement email, check Spam/Junk/Promotions folders and try again.

  • If you didn’t request a statement and you think this was done by someone else on your team, reach out to your business admin.

FAQs

Why did I receive a “Bank Statement Request Notification” email?

It means someone on your team requested a statement for your business account, and we’re letting the business email know for visibility.

I’m the business admin. Can I get the statement attachment too?

Not with this version of the feature. The statement goes to the requester. The business email gets the request notification.

I requested a statement but didn’t get it

  • Check your Spam/Junk/Promotions folders

  • Make sure you still have access to the email on your account

  • Try requesting again

What info is included in the business notification email?

At minimum:

  • Requesting team member

  • Statement period requested

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