Skip to main content

Unsupported devices for Kuda Business app

The Kuda Business app is designed to give you the best banking experience on your smartphone. Here's what you need to know about device compatibility:

Where to Download

  • Apple App Store (for iOS devices)

  • Google Play Store (for Android devices)

Android Devices

  • Compatible with Android 5.0 (Lollipop) and above

  • To check your Android version:

    1. Go to Settings

    2. Scroll to "About phone" or "About device"

    3. Look for "Android version"

iOS Devices

  • Works on iOS 12 and higher

  • To check your iOS version:

    1. Open Settings

    2. Tap "General"

    3. Tap "About"

    4. Look for "Software Version"

Huawei Devices

  • Kuda doesn't officially support Harmony OS

  • You can download the app on Harmony OS 1 or 2, but:

    • You may experience issues

    • We can't provide full support for these devices

Using Unsupported Devices Some features may not work properly on unsupported devices, especially:

  • Taking selfies for identity verification

  • Recording videos for identity verification

Workarounds for Unsupported Devices:

  1. Borrow a supported device temporarily:

    1. Sign in to complete identity verification

    2. Sign out and return to your device

  2. Use the Kuda web app for full functionality

Remember: For the best Kuda experience, we recommend using a supported device whenever possible.

Need help? Our support team is always ready to assist you through the app or our website.

Did this answer your question?