If you’re stuck while setting up Passkey login in Kuda Business on iOS 17, follow these steps to troubleshoot and resolve the issue.

Passkeys require a compatible iPhone running iOS 16 or later.

1. Open the Settings app.

2. Go to General → About.

3. Look for iOS Version and ensure it’s 16.0 or later (iOS 17.3 in this case).

🔹 If your iOS version is outdated, update it by going to Settings → General → Software Update.

Passkeys rely on iCloud Keychain for secure storage. To enable it:

1. Open Settings.

2. Tap on your Apple ID (your name at the top).

3. Select iCloud.

4. Scroll down and tap Passwords & Keychain.

5. Make sure Sync this iPhone is turned ON.

🔹 If this option is OFF, turn it ON and wait a few minutes for synchronization.

To ensure your device can use Passkeys:

1. Open Settings.

2. Scroll down and tap Passwords.

3. Tap Password Options.

4. Ensure AutoFill Passwords and Passkeys is turned ON.

5. Under USE PASSWORDS AND PASSKEYS FROM, ensure iCloud Passwords & Keychain is selected.

🔹 If iCloud Passwords & Keychain is not selected, enable it.

If you were stuck on the passkey setup screen before, restart the process:

1. Close the Kuda Business app completely.

• On iPhones with Face ID, swipe up from the bottom and hold, then swipe away the app.

2. Reopen the Kuda Business app.

3. Navigate to Settings → Security → Enable Passkey Login.

4. When prompted, select “Continue on this device”.

5. Authenticate with Face ID when prompted.

6. Ensure the passkey is stored in iCloud Keychain.

To confirm that the passkey has been successfully created:

1. Open Settings.

2. Scroll down and tap Passwords.

3. Use Face ID or enter your device password.

4. Look for Kuda Business in the list.

5. If you see “Passkey” under the saved credentials, the setup was successful.

1. Open the Kuda Business app.

2. On the login screen, choose Use Passkey.

3. The phone should prompt you to authenticate with Face ID.

4. If authentication is successful, you will be logged in.