My employee CSV upload failed
Check that:
You used the correct Payroll CSV template.
All required fields are included.
The information is correctly formatted.
Employee account numbers are correct.
An employee account number could not be validated
Confirm that the employee’s account number is correct and belongs to the right employee.
Automatic payroll was not processed
Check that your payroll funding account has enough money to cover the payroll amount and any fees. You should also check for any overdue payroll reminders and follow the instructions provided.
Need more help?
If you need help with Payroll, chat with us in-app or send an email to [email protected].